callmeleonCallmeleon is a product of Pulpy Media. One inbox handles everything, and a real person reads every message.
We reply within 2 business days. To help us find your account quickly, include the phone number you signed up with.
1. What to include
| Topic | Subject line | Please include |
|---|---|---|
| App help | Support | Your account number, phone model and what happened |
| Billing or refunds | Billing | Google Play order ID (starts with "GPA.") and the date |
| Privacy requests | Privacy request | What you want to access, correct or delete |
| Delete account | Delete my account | The phone number on the account |
| Stop calls to my number | Opt out | The number to block (see opt-out) |
| Report abuse | Abuse report | Your number, and the date and time of the call |
| Law enforcement | Legal request | The legal process document and the numbers and dates involved |
2. Complaints and grievances
If you're unhappy with how we handled something, reply to our email with "Grievance" in the subject. A senior member of the team reviews it, acknowledges it within 2 business days, and aims to resolve it within 15 days.